Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and service.
What materials are used in Boardwalk Beads jewelry?
We use a premium blend of semi-precious gemstones, high-quality glass beads, and tarnish-resistant metals to ensure your accessories remain beautiful for years to come.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Please allow an additional 2 days for our artisans to hand-assemble your custom pieces.
Do you offer a warranty on your products?
Yes, we offer a 90-day quality guarantee. If your beads experience any structural issues or defects during this time, we will repair or replace the item free of charge.
How should I care for my beaded jewelry?
To maintain the luster of your beads, avoid direct contact with perfumes, lotions, and salt water. Store your jewelry in a dry place and polish gently with a soft cloth.
What is your return policy?
We accept returns on all unworn items within 30 days of delivery. Please note that custom-made designs are final sale unless they arrive damaged.
Can I request a custom size or design?
Absolutely! We love creating unique pieces. Please contact our design team through the 'Custom Orders' page to discuss specific lengths or color patterns.